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ave a question about an order, need help with sizing, or want to learn more about a dress? The LULU SKY SHOP team is here to make your shopping experience easy, comfortable, and enjoyable.
Email: info@luluskyshop.com
Response Time:
We typically respond within 24–48 business hours, Monday–Friday.
For faster assistance, please include your order number and a short description of your question.
Order Support
Questions about your order, order status, or order details.
Sizing & Fit
Need help choosing the right size or understanding the fit of a dress?
Shipping & Tracking
Questions about delivery, tracking, or shipping options.
Returns & Refunds
Need help with a return or refund? Please contact us before sending anything back.
Product Information
Curious about a style, fabric, color, or availability? We’re happy to help.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us with your order details and photos.
LULU SKY SHOP
14114 Damselfly Dr
Tampa, FL 33625
United States
Business Correspondence Only – Not a Return Address
Please contact our Customer Support team before sending any return. We’ll provide the correct return instructions and return address.
Monday–Friday: 9:00 AM–6:00 PM EST
Saturday–Sunday: Closed
We’ll do our best to get back to you as quickly as possible.
From finding the right fit to preparing for your next special moment, we’re here whenever you need a little help.
LULU SKY SHOP — Your style, your moment, your way.
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